Privacy Policy 789pg –
Your Personal Data Protection

1 Introduction

789pg takes the privacy of its members very seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use our gaming platform at 789pg.pw.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the Terms and Conditions for use of the 789pg platform. By registering or using our services, you agree that your personal information will be handled in accordance with the policy stated here.

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be communicated to you via in-platform notifications or your registered email. The last updated date will always be displayed at the top of this document for your reference.

2 Types of Personal Data We Collect

789pg collects several categories of personal information to enable us to provide a safe, seamless, and high-quality service to all members. Below is the information we collect:

2.1 Data You Provide Voluntarily

This includes all information you personally provide when registering an account, completing your profile, making a deposit, or contacting our customer support team. You are responsible for ensuring that the information provided is accurate and up to date.

2.2 Automatically Collected Data

When you browse or use the 789pg platform, our systems automatically record technical information such as your IP address, device type, session time and duration, and pages visited. This data is used solely for security and user experience improvement purposes.

3 Purpose of Personal Data Use

789pg uses your personal data only for lawful and transparent purposes. We do not use your data for any purpose other than those stated below:

• Account Management: Creating and maintaining your account, including the login process, identity verification, and password management.
• Transaction Processing: Processing deposits, withdrawal of wins, and any financial transactions related to your account.
• KYC Verification: Fulfils legal requirements for user identity verification prior to processing the first withdrawal.
• Customer Support: Responding to inquiries, resolving technical issues, and providing the assistance you need.
• Platform Security: Detecting and preventing fraud, money laundering, account misuse, and other unauthorised activities.
• Service Improvement: Analysing usage patterns to improve the gaming experience and develop better new features.
• Marketing Communications: Sending promotional information, bonuses, and special offers — only if you have consented to receive them.

4 Data Sharing with Third Parties

789pg does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we need to share data with certain parties:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to support platform operations, including payment processors, identity verification providers, and cloud infrastructure providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Requirements

789pg may be required to disclose your personal data if mandated by applicable Malaysian law, a court order, or a legitimate request from a government authority. In such situations, we will notify you in advance if permitted by law.

4.3 Protection of Rights and Safety

In situations where there is a serious threat to the safety of other users or the integrity of the platform, we may share the necessary information with relevant authorities for protection purposes only.

5 Cookies & Tracking Technologies

789pg uses cookies and similar tracking technologies to enhance your user experience and ensure the platform operates smoothly.

5.1 Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Gathering information on how you use the platform to help us identify and resolve technical issues.
• Preference Cookies: Saving your preferences such as language, theme, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand overall usage patterns for platform development and improvement purposes.

5.2 Managing Cookie Settings

You can control and manage cookies through your web browser settings. However, please note that disabling certain cookies may affect the functionality and performance of the 789pg platform. Essential cookies cannot be disabled as they are required for security and your login function.

6 Data Security Measures

789pg continuously invests in the latest security infrastructure to ensure your personal data is always protected. Below are the key security measures we have implemented:

• SSL/TLS Encryption: All communication between your device and our servers is secured with 256-bit encryption, ensuring data remains unreadable if intercepted.
• Two-Factor Authentication (2FA): You can enable 2FA for an added layer of protection on your account, ensuring no one other than you can log in even if your password is compromised.
• 24/7 Security Monitoring: Our automated monitoring system is always active to detect and respond to any suspicious activity in real time.
• Regular Penetration Testing: We conduct regular security audits by independent experts to identify and address any vulnerabilities before they can be exploited.
• Internal Access Controls: Access to user data among 789pg staff is restricted based on a need-to-know principle, with every access logged for accountability purposes.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have several important rights regarding the personal data we hold about you. 789pg is committed to respecting and facilitating the exercise of these rights:

8 Children's Data Protection

The 789pg platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of anyone under 18.

If we find that personal data of an individual under the age of 18 has been collected without proper age verification, we will promptly delete that data and terminate the associated account. Parents or guardians who suspect their child has registered on our platform are requested to contact our support team immediately.

9 Data Retention Period

789pg retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may still need to retain certain data for a specified period to meet legal requirements.

9.1 Retention Period by Category

• Financial Transaction Records: Minimum 7 years in accordance with Malaysia's tax and financial legal requirements.
• KYC Verification Records: At least 5 years after account closure for anti-money laundering purposes.
• Platform Activity Logs: Up to 2 years for security purposes and dispute resolution.
• Support Communication Data: Up to 3 years for quality training purposes and recurring issue resolution.
• Marketing Data: Until you withdraw your consent or request deletion.

9.2 Data Deletion After Retention Period Expires

When your personal data is no longer needed and there is no legal requirement to retain it, 789pg will securely delete or anonymize that data using industry-approved methods to ensure it cannot be recovered.

10 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.